Show your stakeholders you’re invested and open to their ideas. Our approach includes a bold strategy, considered programme of events and activities, and in-depth analysis, to engage audiences, build relationships, and shape future decisions.

stakeholder engagement and consultation

Show your stakeholders you’re invested and open to their ideas. Our approach includes a bold strategy, considered programme of events and activities, and in-depth analysis, to engage audiences, build relationships, and shape future decisions.

What is stakeholder engagement and consultation?

Whatever you’re working on, it’s likely your project will impact a number of key stakeholders. From local residents to business owners, and other commuters in the area, having the community’s best interests and ideas in mind is key to any project’s sustained success.

Through interviews, surveys, public exhibitions, participatory workshops, community meetings, and other methods, you can come to truly understand what audiences need and want, allay their concerns, and build buy-in for your project.

SmartJourneys Brand

Why do I need to do it?

Undertaking stakeholder engagement activities and consultations can:

1.

Ensure that a diverse and representative sample of the stakeholder population can contribute their views and help shape decision-making.

2.

Build a sense of involvement among stakeholders, generating buy-in for your project.

3.

Develop productive, mutually beneficial working relationships to take your project forward.

4.

Help to identify and monitor key trends, while tracking people’s expectations, perceptions and attitudes as the project progresses.

5.

Demonstrate a desire to engage with stakeholders, encouraging open communication and transparency.

6.

Let stakeholders get to know you and your brand values, building trust.

Our solution

We believe in positive, meaningful public consultation that counts. Our strategic service adds value, for you and your stakeholders.

From identifying who to approach to developing materials and facilitating workshops, we have the tools, expertise, and experience to make engaging with your target audiences a worthwhile exercise.

What’s included in the service?

  • Identification and analysis of relevant stakeholders.

  • Development of unique engagement methodologies to suit each audience.

  • A bespoke stakeholder management strategy, incorporating consultation design.

  • A programme of engagement and communication activities to get the most out of the process.

  • Facilitation of face-to-face engagement, including on- street conversations, qualitative interviews and door-to- door canvassing.

  • Facilitation of face-to-face engagement, including on- street conversations, qualitative interviews and door-to- door canvassing.

  • Detailed recording and independent analysis of engagement responses, and supporting documents to take next steps.

  • Build and maintenance of stakeholder engagement databases, management of relationships and any issues that arise.

  • Marketing content creation, including for project websites, newsletter development, and leaflets.

Ready to engage everyone who matters?

If you want to find out more about how smart journeys could help engage your stakeholders through meaningful consultation, please fill out the form, and we’ll be in touch soon.

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